Unless you have experience with developing software, you probably aren’t too confident in vetting either the companies or their proposed solutions and services. How can you ensure the dollars and time you invest will return real value? What is the right approach to shopping for such a highly technical service?
We created a bank of non-technical questions you should ask every custom software development company you are considering. These questions will help you determine if the providers you are considering have the right experience, philosophy, and approach to deliver real success for your project. Today’s question is:
Why Are You the Right Company to Use?
Why is This Important? This is a great final question for a first meeting with a prospective custom software firm. Choosing the “right” partner is a lot like hiring the right person in your company. You want to know they are competent and capable, have listened to what you have said about your situation, they understand what you need, they have successfully delivered similar projects for other clients, and that their goals for the work they are about to do align with yours.
What to Listen For: First, with countless custom software development firms out there, you want your prospective provider to know what their ideal customer looks like. They should be able to explain why you are it. Plus they should be able to clearly articulate in specific details why they think they can deliver success to you. You don’t want a firm willing to take on “any” work. If they answer this question with basic facts about their company that don’t incorporate anything they have learned during your conversation, that is a major red flag. Next, you should expect to hear about any concerns the provider has about your potential project. Honesty is key to any good relationship, and their honest feedback and concerns are valuable. Finally, you are not just hiring “fingers on a keyboard.” The team you hire should serve as expert technical advisors on your project. Seek a group that can look you in the eyes and speak as openly about potential risks as they do about your potential shared success.
For more, check out our other posts in this series with the tag “10Questions”